Security Information for RoboForm Users
We strongly recommend that you use a strong Master Password to encrypt all your RoboForm data. Using a Master Password ensures nobody can gain access to your passwords or any other RoboForm data, either on our servers or your computer, without knowing your Master Password.
The protection of your data is our highest priority. We have followed industry best practices to ensure the security and privacy of your information.
On this page is a summary of the security measures we put in place to ensure the secure and convenient use of RoboForm, as well as our recommendations for maximizing your data protection.
If you are using the Master Password option, RoboForm stores your login credentials including usernames and passwords in encrypted files called Logins. Those Logins are encrypted using military grade AES encryption with the key that is derived from your RoboForm Master Password. The only way to unlock one of your Logins is by using your Master Password.
In addition, Siber Systems follows strict privacy rules regarding users' stored content and you are the only one allowed to access your RoboForm Online account.
This means that absolutely nobody, including Siber Systems, can access your Logins or other RoboForm data without knowing your Master Password.
RoboForm uses Secure Sockets Layer (SSL), a cryptographic protocol which provides secure communications on the Internet, when transferring your encrypted data files directly between your computer and the RoboForm Online servers. Using SSL, which is implemented on both your computer and our server, your Internet communications are protected and transmitted in encrypted form. Information you send can be trusted to arrive privately and unaltered to the server you specify and no other.
RoboForm synchronizes the data between your computer and our RoboForm Online servers. Our servers are located at a secure facility with a 99.99% uptime guaranteed by the hosting service provider that uses double redundancy for power and connectivity.
In addition, we employ the use of sophisticated firewalls and adhere to the latest best practices.
In summary, we have taken every measure to ensure the security and privacy of your information. We hope you enjoy the extra security and convenience of RoboForm Online.