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Frequently Asked Questions
General
Why RoboForm Enterprise?
Can I see the software in action before I make a purchase?
Licensing and Pricing
How much does RoboForm Enterprise cost?
Is there a minimum number of licenses required for purchase?
Installation and Implementation
What is involved in the installation process? How long does it take?
What are the system requirements?
Where does RoboForm Enterprise run?
With which applications can I use RoboForm Enterprise?
What is the Policy Editor?
I don’t want my employees to have access to certain features of RoboForm Enterprise? Can I control that?
When do you plan to support Mac and/or Linux versions of RoboForm Enterprise?
Support and Training
Do you offer support packages? What are the costs?
Do you offer training?
Passwords and Security
How secure is your solution?
How does it improve password security?
What is a Passcard?
How/Where is the master password stored?
Why is there no central ‘vault’ in which to store all of the employee passwords across the enterprise?
What happens if an employee loses their master password?
Can I disable employee Passcards when they leave the company?
Can I manage, edit and/or update my employees’ passwords myself?
RoboForm Enterprise vs. Single Sign-on (SSO)
Your approach sounds directly opposite to traditional SSO implementations. What is your approach and why is it so different?
"RoboForm Enterprise provided 90% of the value that the Enterprise Single Sign-on solutions promised, with only 10% of the effort at a fraction of the cost."
Curt Rynties, M Financial Group