The manual applies to RoboForm version 6.9.93 and later.
For installation and configuration instructions, please visit the RoboForm Enterprise Administration Guide.
The instructions below are for generic RoboForm installation and they may not apply if your System Administrator uses custom mass install deployment for RoboForm Enterprise.
Requirements. RoboForm works on Windows 98, Me, NT4, 2000, 2003, XP, Vista systems. It does not work on Mac and Linux. Internet Explorer version 5.5, 6.0 or later is required. All Service Packs and security patches must be installed.
Start Download. Click the Download RoboForm link and a popup window will ask "Do you want to Run or Save this file?" or smth like this. Click Run.
Agree to Install RoboForm. Once the download finishes, another popup window will ask "Do you want to run this software? RoboForm2Go by Siber Systems". Click "Yes" and installation will begin.
Language and License Agreement. Select language in which RoboForm will talk to you. Read the License Agreement and agree to it.
Setting Up Personal Data. In this dialog you can change folder where RoboForm Passcards and Identities are stored and where RoboForm should place its program files.You can also request installation of RoboForm Adapter for Mozilla, Firefox and Netscape.
Close any Internet Explorer and Windows Explorer windows. The RoboForm installer will offer to close all Internet Explorer and Windows Explorer windows. Click "Yes" and the installer will do it for you. Alternatively you can close these windows manually.
If RoboForm keeps asking to close browsers even though you have none left, then click "No" when it asks whether to wait again and allow installation to proceed; in this case you will have to reboot in order to complete installation.
Create Master Password. Master Password is one password that RoboForm uses to protect all Passcards, Identities and Safenotes. This is the only password that you actually need to remember.
Tests and Tutorials. After you finished installing RoboForm, you will be offered a test/tutorial page on which you can learn how to automatically save and fill passwords using RoboForm.
Install, Uninstall, AutoUpdate Troubleshooting.
More on install, uninstall, version upgrade, AutoUpdate.
RoboForm works with these file types:
Passcard. RoboForm saves online passwords into what we call a Passcard. Once the password is saved, RoboForm will offer to fill it when you visit the login page again.
Bookmark. Same as Netscape bookmark or Internet Explorer Favorite. Has a long text note to be used for site notes. Bookmarks are shown together with Passcards, as they are a variation of Passcards.
Identity. RoboForm can fill long non-password forms (such as registration or checkout form) from your personal profile that we call an Identity. You fill in your Identity once with all your personal data and then RoboForm will enter this data into web page forms for you.
Contact. RoboForm can also be used as an Address Book. Each entry in this Address Book is called a Contact. Contact is an Identity with fewer fields that is not used in form filling, instead it is used to lookup other people personal data. Contacts are shown together with Identities, as Contact is just a small Identity.
Safenote. You can store often used secret and non-secret text fragment in what we call a Safenote. Safenote provides safe storage for important passwords that are not automatically stored in Passcards and for other sensitive or often used information such as ATM passwords and lock key combinations.
Folder. All of the above file can be categorized using Folders -- same as Windows Files Folders. You can build a tree-like structure using folders and stuff it with your Passcards, Bookmarks, Identities, Contacts and Safenotes.
RoboForm adds Toolbar and other controls to your browser.
|RoboForm Upper Toolbar|
1. Upper Toolbar. Appears above the web page. To show or hide it, click RoboForm button on standard IE toolbar. You may have to click it several times to make Toolbar appear. Or select View -> Toolbars -> RoboForm in IE. The toolbar controls only the browser window in which it appears.
|RoboForm Lower Toolbar|
2. Lower Toolbar. Appears below the web page, follows web page both in position and size. Used in browser windows that cannot have Upper Toolbar -- popup windows in IE, browsers without toolbars (AOL, MSN). Has the same functionality as Upper Toolbar and looks the same. To show it, right-click web page that has no Upper Toolbar and select "RoboForm Toolbar", or click RoboForm Taskbar Icon and select "Show Toolbar". The Lower Toolbar controls only the browser window under which it appears.
|RoboForm Taskbar Icon|
3. How to Show / Hide Toolbars. Click the Green Robot icon on Standard IE Toolbar to show/hide RoboForm toolbar:
You can also right-click web page and select "RoboForm Toolbar" menu item to show/hide the toolbar. For web pages that cannot be right-clicked, click RoboForm taskbar icon and select "Show Toolbar".
4. Taskbar Icon. Appears in Taskbar (SysTray). It is used:
|Web Page Context Menu|
5. Web Page Context Menu. Appear on web page when you right-click it. Use it when you need to call RoboForm from a web page that has no RF toolbar.
6. Standard IE Toolbar Buttons. Appear in your Standard IE toolbar and IE Tools menu. RoboForm button in this toolbar makes RoboForm toolbar appear and disappear. Other RoboForm buttons may be made visible.
Use Passcards to store form data that is specific to the web site that you visit, data such as User IDs, Passwords, Magazine Survey fields, etc. You can save any form data to Passcards and use it to robo-fill a form later.
1. AutoSave Login Form Data to Passcard.
When you manually enter login data to login page and click the Login (Submit) button RoboForm will offer to save this login info to a Passcard by displaying the AutoSave dialog.
Enter the new Passcard name into the dialog and click Save. If you have other Passcards already saved for this web site, their names will be shown in the list area below the Passcard Name. You can select one of these names and it will automatically appear in the Passcard Name field. If you try to save to the existing Passcard, you will be warned.
2. Forcing AutoSave.
AutoSave dialog pops up only if:
You can make AutoSave popup even if these conditions do not hold by:
Use Forced AutoSave to:
3. Manual Save to Passcard.
Click the Save button on the RoboForm toolbar. The Save Forms dialog will come up. Enter the Passcard name and click OK. All form data from all forms on the web page will be saved to this Passcard.
You can also invoke the "Save Forms" command by right-clicking the web page and selecting Save Forms.
Note that Passcards saved in this way do not retain information about button that you clicked to submit the form (because you did not click any submit button). So if you try to Login or Fill&Submit such Passcard, RoboForm will find the button it thinks is the best Submit button -- which may be different from the button you wanted to be clicked. Use Forced AutoSave to tell RoboForm which button to click.
4. Ignoring Fields in AutoSave and Login: Turing Fields.
Some sites require you to fill a field that changes on every login. The purpose of the field is to test your intelligence and to make sure that you are not a robot (or that as a robot you are smart enough to pass Turing test).
This is what we want RoboForm to do for Turing fields:
This is how to mark a field as a Turing field using Passcard Editor.
Matching Passcards Button
You can make "Fill & Submit" a default button (initially Fill Forms is the default button) by going to "RoboForm -> Options -> Toolbar" and checking "Fill & Submit is the Default button for Matching Passcards" option.
Once you click "...", you will see many other commands that can be applied to a Passcard:
Passcards with exact URL match are shown as bold in Matching Passcards mini-dialog.
Default Passcard name is underlined in Matching Passcards mini-dialog.
Before version 6.5 RoboForm simply showed the Default Passcard as the top Matching Passcard and it did not do any special ordering for the remaining Passcards. To get to the old way, uncheck option "RoboForm -> Options -> General -> Show Matching Passcards with the best URL match on top".
|Toolbar Logins Menu|
Another way to login into Passcard is to click RoboForm Taskbar Icon, select Logins and then select a Passcard to login to. The picture on the right shows user selecting Passcard from the list.
Yet another way to login to Passcard is show Passcard in Passcard Editor and then click the Login button in the Editor.
You will see a list of commands that applies to the clicked Passcard:
Recently used Passcards are shown under "(Recently Used Passcards)" in the Logins menu.
The most recently used Passcard is shown first under (Recently Used Passcards) heading,
It is also underlined in the main list of Passcards in the menu.
(Clear List) command clears up the Recently Used Passcards list.
If your Passcard list does not fit one column, it will be shown in many columns.
If your Passcard columns do not fit on one screen, multi-page menu will be shown with Next Page and Prev Page items that allow navigation between pages.
In "RoboForm -> Options -> Login Browser" you can set options that tell RoboForm how to do Login: in the same window or new window and in what browser.
If you use an aggressive popup blocker, it will try to block RoboForm from opening a new browser window, because new browser window is a popup in the simplistic mind of a popup blocker.
Check the "Popup Blocker is active" option (On by default) and RoboForm will call Default Browser when it needs to open window. This does not guarantee that new window will be opened, navigation can happen in the same window. But it does guarantee that there will be navigation at all, which is better than nothing.
Note that Internet Explorer's own popup blocker (that appeared in SP2) does not have this problem, so if you use IE popup blocker, there is no need to turn on this option. There we recommend to use IE popup blocker and uninstall all other popup blockers.Default Action for RFP File (Passcard) is Login.
If checked then default action for Passcard file is Login.
If not checked (default) then the default action for Passcard is Edit.
Some sites such as Bank of America with SiteKey require multi-step multi-page login sequences. While currently RoboForm cannot run the entire sequence in one click, it can do it in two clicks.
Saving Login into Passcards.
AutoSave passcards for on each Submit of the login sequence:
Some sites require entering some fields manually, to verify that you are a human or a decently intelligent robot. Such Logins are called Turing logins and passcards for them are called Turing passcards.
Most popular examples of Turing logins are:
You can make RoboForm suspend the automated Login sequence and not enter anything into Turing field (letting you enter it) using the Ignore Field command described earlier in AutoSave. However, you may need a reminder of what to enter.
Use Login Tooltip for providing such reminder. When you select Edit -> Ignore Field or Edit -> Add Login Tip in Passcard Editor, special field LoginTip$ is added. Contents of this field are shown when RoboForm is logging into Turing passcard. It would typically say: "Type password 123456 using login page virtual keyboard".
New Account is a beta feature that helps user with two routine tasks:
New Account feature is disabled by default.
You can enable it in RoboForm -> Options -> AutoSave -> Enable New Account feature.
To view the saved form data, use the Passcard Editor. To call it from the RoboForm toolbar, click the Logins button and select Edit. To call it from the RoboForm Taskbar Icon, click it and select Logins -> Edit. To call it directly from desktop, select Start -> Programs -> AI RoboForm -> Edit Passcards.
Passcard Editor window is divided into two panes. Left pane shows the list of Passcards and folders that you have. Right pane shows contents of Passcard that you clicked in the left pane.
Protected/Unprotected button indicates and changes Passcard protection status.
Logoff button indicates presence of Master Password in RoboForm system.
Click the Login button in Passcard Editor and RoboForm will open a default browser window and log you into this Passcard in this window. GoFill and Goto commands are also available.
Click "Add Note" icon (Note with +) icon on Editor toolbar or select Edit -> Add Note in Passcard Editor and Note field will be added to the Passcard. Put your comments into this field. Click ENTER in the field if you need more lines. The Note field is not used to fill forms.
To delete note, click "Delete Note" icon (Note with Red X) or select Edit -> Delete Note.
Select Action -> Fill Forms and RoboForm will fill forms from this Passcard in topmost browser window. This is not recommended way to fill forms, as often it is hard to tell which browser is on top. Filling from RoboForm toolbar is a better way.
|Print List of Passcards - Preview|
Click Passcard in the main window menu and select Delete, Rename or Clone command and RoboForm will perform the selected operation. In addition to that you can right-click a Passcard in the list of Passcards in the left pane and select Delete, Rename or Clone command.
In Passcard Editor select Passcard -> Print List. A dialog appears that previews the printed list of Passcards. You can click the Print button to print what you see or click Save to save it to an HTML file.
To send Passcard to a friend by email, open it in Passcard Editor and click Envelope icon in Editor toolbar or select Action -> E-Mail.....
When your friend receives a Passcard in email, she can open it and the Passcard will be shown in Passcard Editor. Of course, your friend has to have RoboForm installed.
Since Passcard opened from email resides temporary files folder of mail program, your friend will not see it in the list of her Passcards. To copy the received Passcard to her Passcard folder, your friend should click Copy Home button in Editor toolbar of the temporary Passcard.
View -> Match URL.
Passcards have two URLs. The Match URL is compared to the URL of the frame when deciding whether Passcard matches the web page. The Goto URL is used in Login, GoFill and Goto commands. These URLs are the same for single frame web pages, they may be different in multi-frame pages.
View -> Empty Fields.
Show empty fields of this Passcard. By default only non-empty fields are shown.
View -> Passwords As Stars.
Show passwords fields as Stars ****. By default all fields show their actual values.
View -> Always On Top.
Show Passcard Editor as Always On Top window. Also invoked by "Push Pin" icon.
View -> Toolbar.
Show/hide toolbar with commands in the Editor.
Basic Authentication is an old user authentication mechanism that is used only by a few sites now. It is also used to memorize Network Disk password in Windows XP.
|Basic Authentication Dialog|
AutoFill and AutoSave.
Basic Authentication dialogs cannot be filled or saved from RoboForm toolbar.
Both AutoFill and AutoSave work for Basic Authentication dialogs but they are controlled by separate options:
Manual Fill Forms.
To fill Basic Authentication dialog from a Passcard, click dialog that you want filled and then select Fill Forms from RoboForm Taskbar menu.
Manual Save Forms.
To save a Passcard from Basic Authentication dialog, click the BasicAuth dialog that you want saved and then select Save Forms from RoboForm Taskbar menu.
Basic Authentication dialogs cannot be filled from Identities, they can only be filled from Passcards.
Use Bookmarks to store web address (URL) of the web page that you visited and your comments.
Save Web Address to Bookmark.
Click Save button on RoboForm toolbar or right-click web page and select Save Forms.
Check "Save As Bookmark" checkbox in Save Forms dialog.
Click Save button and your bookmark is saved.
The title of the page is saved as a Note and you can change the saved note in Bookmark Editor.
RoboForm automatically checks "Save As Bookmark" checkbox if the web page has no forms on it. Since many web pages now have forms, do not forget to check "Save As Bookmark" checkbox if you do not need form data saved.
|Bookmark in Passcard Editor|
View Bookmarks in Passcard Editor.
To view bookmarks, use the same Passcard Editor that you use for Passcards. To call it from the RoboForm toolbar, click the Logins button and select Edit. To call it from the RoboForm Taskbar Icon, click it and select Logins -> Edit. To call it directly from desktop, select Start -> Programs -> AI RoboForm -> Edit Passcards.
The entire text field on the right is text note that you can use to put your remarks about the site.
Go to a Bookmark.
From Toolbar: Click the Logins button on RoboForm toolbar and select a Bookmark. RoboForm will navigate your browser to the address stored in the selected bookmark.
From RoboForm Taskbar icon: Select Logins and then select a Bookmark to go to.
From Passcard Editor: Open bookmark in Passcard Editor and click the Goto button in the Editor toolbar.
Delete, Rename and Clone Bookmarks.
Click Passcard in the Passcard Editor and select Delete, Rename or Clone command and RoboForm will perform the selected operation on the bookmark shown in the editor. In addition to that you can right-click a bookmark in the list of Passcards in the left pane and select Delete, Rename or Clone.
Print List of Bookmarks.
In Passcard Editor select Passcard -> Print List. A dialog appears that previews the printed list of Passcards and Bookmarks. You can click the Print button to print what you see or click Save to save it to an HTML file.
You can send Bookmark to a friend by email. The procedure is the same as for Passcard.
Use Safenotes to store any secret text data (anything that RoboForm could not save into Passcards):
All viewing and editing of Safenotes is done in the Safenote Editor. To open it, click RoboForm Taskbar icon and select Safenotes -> Edit. Or click Safenotes button in RoboForm toolbar and select Edit.
To make Safenotes button visible on RoboForm toolbar, right-click RoboForm toolbar and select "Customize Toolbar". Drag Safenotes button from the left half of the dialog to the right half. Click Close to confirm.
Select Safenote -> New in Safenote Editor.
Or select RoboForm -> Safenotes -> New in RoboForm toolbar.
Or select Safenotes -> New in RoboForm Taskbar icon.
To create new Safenote and populate it with current clipboard contents:
You can Delete, Rename and Clone safenotes by clicking Safenote in the editor and selecting the corresponding command. You can also invoke Delete command by clicking on the "Cross" button in the editor toolbar.
In Safenote Editor select Safenote -> Print List. A dialog appears that previews the printed list of Safenotes. You can click the Print button to print what you see or click Save to save it to an HTML file.
To send safenote to a friend by email, open it in Safenote Editor and click Envelope icon in Editor toolbar or select Action -> E-Mail.....
When your friend receives a safenote in email, she can open it and the safenote will be shown in Safenote Editor. Of course, your friend has to have RoboForm installed.
Since safenote opened from email resides temporary files folder of mail program, your friend will not see it in the list of her safenotes. To copy the received safenote to her safenote folder, your friend should click Copy Home button in Editor toolbar of the temporary safenote.
|New Identity Dialog|
RoboForm can also fill long non-password forms from your personal profile that we call an Identity. You fill in your Identity once with all your personal data and then RoboForm will enter this data into web page forms for you. So Identity is a depositary for all your personal data used in form filling.
Usually you would need one or two Identities: one for registering for free stuff, another for making real purchases on the web.
In the Identity Editor select the Identity -> New command. RoboForm will ask for an Identity name and the country in which the new Identity resides. Or click Identity name in the RoboForm toolbar and select New.
When you create a new RoboForm Identity you are asked what Country your Identity resides in. The Country setting affects presentation format of the Identity Editor and form filling rules. RoboForm respects the form filling traditions of your country. It knows the territorial units of your country, format of phone numbers, birth dates, post codes, and so on. It also knows phone Country Code and long distance prefix.
Identity data is presented in several tabs. You can switch between tabs by clicking their headings. Each tab can have several instances. For example, each instance of Credit Card tab represents one credit card, so you can have more than one credit card in an Identity.
You can edit any fields in the Identity. Click "Diskette" icon on toolbar or select "Identity -> Save" and changes made to identity will be saved. Click "Save & Close" button and changes will be saved and Identity Editor closed. If you want to discard changes that you made, close the editor by clicking Red X in upper right corner and when RoboForm asks whether to save changes, click No.
Protected/Unprotected button indicates and changes protection status.
Logoff button indicates presence of Master Password in RoboForm system.
The meaning of this button is the same as in Passcard Editor.
Click "Add Note" icon (Note with +) icon on Editor toolbar or select Edit -> Add Note in Identity Editor and Note field will be added to the current tab instance of this Identity. Put information that did not fit standard identity fields into the Note field. Click ENTER in the Note field if you need more lines. The Note field is not used to fill forms.
To delete note, click "Delete Note" icon (Note with Red X) or select Edit -> Delete Note.
Click Fill button in Identity Editor or select Action -> Fill Forms and RoboForm will fill forms from this Identity in topmost browser window. This is not recommended way to fill forms, as often it is hard to tell which browser is on top. Filling from RoboForm toolbar is a better way.
Click Identity menu item in the Identity Editor and select Delete, Rename or Clone (Copy) command and RoboForm will perform the selected command. You can also right-click the Identity name in the left pane of the Identity Editor or in RoboForm toolbar and select one of these commands from the menu that appears.
Go to "Edit -> Country" menu and select new Country for your Identity. If you cannot find your country in the displayed list of countries, select Other country.
Changing Country may cause some fields to lose their values or values may become corrupted, because different countries have different sets of fields, with different formats.
In the Identity Editor, select Identities -> Print List. A dialog appears that previews the printed list of Identities. You can click the Print button to print what you see or click Save to save it to an HTML file.
You can send Identity or Contact to a friend by email. The procedure is the same as for Passcard.
View -> Always On Top.
Show Identity Editor as Always On Top window. Also invoked by "Push Pin" icon.
View -> Toolbar.
Show/hide toolbar with commands in the Editor.
|My Identity button and Mini-Dialog|
Each of your Identities is shown on RoboForm toolbar as a button. We call this button a My Identity button.
When you see a form that you need to fill, simply click the button with your identity name on it and forms will be filled from the Identity that you clicked.
If you want to show more than two My Identity button on Toolbar, right-click Toolbar, select Customize Toolbar and change "Number of My Identity buttons".
The Identity Editor may remain displayed when you are robo-filling forms. But remember that changes that you make in the Identity Editor become effective only after you save them.
If you need to select a Credit Card or another tab instance before filling, mouse over the My Identity button and RoboForm will show mini-dialog that allows you to select Credit Card and other tab instances to be used in form filling. Make your selection and click Fill Forms button.
Mouse over the My Identities button and form filling mini-dialog will appear. If you click Fill & Submit button in this dialog, RoboForm will fill the form and then automatically submit it.
You can make "Fill & Submit" a default button (by default Fill Forms is the default button) by going to "RoboForm -> Options -> Toolbar" and checking "Fill & Submit is the Default button for My Identities" option.
If you want to fill only some fields on the web page (not all of them), then select (highlight) the part of the web page that you want to be filled "Fill Forms". RoboForm will fill only the fields that you have selected.
If you set the Fill Empty fields checkbox in the form filling mini-dialog that comes up when you mouse over My Identity button, then only the fields that are not filled (are empty) will be filled. If this option is unchecked, then RoboForm fills both empty and non-empty fields.
RoboForm knows phone number format and country code for all major countries. When filling forms, it adds Phone Prefix before the number. Phone Prefix is set in Identity Editor in Person tab. It can be set to one of:
This option is located on the form filing mini-dialog that appears when you mouse over the Identity in RoboForm toolbar. If this option is On then English values are used when filling out fields that are presented as selections in Identity and as plain text fields in online form. If this option is Off then the value in the language local to your current identity is used.
Another way to automatically fill and submit personal data from Identities is to use AutoFill Dialog, described elsewhere in the manual.
If Identity does not fill some fields automatically, you can drag-and-drop field values from the Identity Editor to the online form. There are two ways to pick up a field in Identity Editor:
You can also Copy-and-Paste values into the online form or an application (most applications can Paste from clipboard):
|Credit Card Tab Instances in Identity Editor|
Fields in the Identity are grouped in tabs. You can see only one tab at a time in Identity Editor. When you click on another tab, you will see another group of fields.
These are tabs available in Identity:
Each tab can have many instances. Example: Credit Card is a tab in Identity. Credit Card tab can have many instances. So you can store many credit cards in one Identity. Each tab instance has a name.
There are two additional tabs in Identity that cannot have instances:
Instance Tree in Left Navigator.
The whole tab and tab instance hierarchy is shown as a tree in the left navigator window:
When tab has only one instance, the name of this instance is not shown, instead tab name (such as Credit Card or Person) is shown. When you create second instance of the tab, then the first instance of the tab gets the default name "[Main]". You can change the default instance name by renaming the instance.
Create New Instance.
Select tab in which you want to create new instance by clicking it in the list of tabs. A button with current tab name in Editor Toolbar indicates what tab you selected.
Click "New <Tab Name>" button in Editor toolbar, this would create new instance of tab. For example, to create second Credit Card, click "Credit Card" tab, then click "New Credit Card" button.
Click tab name in Editor toolbar, select Delete, this would delete the current instance. Or right-click the instance in the Left Tree Navigator and select Delete.
For example, to delete an Address that you do not need, select the Address to delete in Left Navigator Tree, then select "Address -> Delete" in toolbar or right-click instance in the tree and select Delete.
Select the instance to be renamed in the Left Tree Navigator, right-click it and select Rename. Or click tab name in Editor toolbar and select Rename. This would rename the selected instance.
Click tab name in Editor toolbar, select Clear. This would empty all values in the current instance.
Form Filling with Instances.
Mouse over the button that has name of your Identity on it. A list of all instances will be shown and you will be able to select what instances to use in form filling before clicking Fill Forms button.
Identity is made of tabs. Every tab represents an object in real world. So Identity bundles together a bunch of related real world objects. All tabs can have multiple instances, each representing an object of the same kind.
The meaning of most Identity fields is obvious, here are some explanations for those that are not.
Summary tab is an informational tab that shows summary of fields in the Identity or Contact. It cannot be edited, you need to edit the tabs from which this summary data is assembled. Summary tab has only one instance.
Person is a live person that is identified by his/her name, date of birth, Social Security Number or its equivalent. A person has a set of phone numbers associated with him/her. Also a person has an email and several instant messenger IDs.
Several persons that form a family usually appear in one Identity. In a business world, several Persons who belong to the same Business can be put into one Identity.
Title is the same as Salutation.
Income: put in an integer in dollars, do not use commas, dots or dollar/pound signs.
Driver License Number: do not use dashes or spaces.
Business Tab represents a business entity such as Company, Corporation, Organization, Government Agency, School or Church with which Person(s) are associated (they work in there, or visit there).
Business has a name, Web Site, business type, etc.Business address is stored in Address tab.
Business phones are stored in Person tab. If you do not know any specific person in the business, you are filling fields for a virtual person such as phone operator or sales or support person.
Address is an address of a physical (geographical) location. You can have several Addresses in an Identity. For example, a family would have their main home as first Address as their vacation home as second Address. A company would have each office as an Address.
Address format depends on Country of your Identity, make sure Country is correctly. Country field in Address tab is not editable, you can change it in Edit -> Country, thus changing the Identity country-related formats and rules.
Address Line 1 contains House Number and Street Name.
If you use a PO Box, put the PO Box number into this line like so: "PO Box 10101"
Address Line 2 contains your Apartment Number like so: "Apt. 202".
Actually you can put whatever you want in both lines.
Zip 5+4: the last 4 digits of the Zip code are not required.
Moreover, some sites allow Zip codes only with 5 digits.
Just a Credit Card. A family or a company can have one or more credit cards.
Credit Card Number: enter it without dashes or spaces.
Card Validation Code: this is a 3- or 4-digit number that is usually printed next to your signature.
This is a new credit card verification feature that is requested fairly often by sites.
Card User Name should be in format "FirstName LastName", no Middle Initial is allowed.
Card Customer Service Phone is the 800 number of Customer Service of your Card Issuing Bank.
Same as with credit cards, a family or a company can have several bank accounts and RoboForm reflects that.
Here you can store your favorite passwords and security questions that you would use when creating new accounts.
The User ID and Password fields are your *default* passwords. When you want to save an existing UserID/Password pair, use Passcards for this, do not put them into Identity. Put into Identity the default low-security UserID/Password pair that you would use for security-insensitive sites.
Password Question is the question that that sites ask you when you forget the password. Many sites allow you to define this question, hence the field. A common question is "What is your mother maiden name?"
Password Answer is your standard answer to the standard question above.
AutoFill was the recommended way to fill forms in RoboForm ver 5 and before. In ver 6 AutoFill is not needed for filling/saving HTML forms as it is fully replaced by the toolbar. It is still needed to fill Basic Authentication forms, though.
Some people like AutoFill dialog because:
Some people (including us) do not like AutoFill, because:
By default AutoFill dialog is disabled. To enable AutoFill dialog, go into "RoboForm -> Options -> AutoFill" and check "Offer to AutoFill Web (HTML) Forms".
AutoFill dialog pops up if you navigated to web page that contains:
AutoFill dialog shows the list of:
How to Fill:
If you click Fill & Submit button in this dialog, RoboForm will both fill forms and click the Submit button for you.
If you want to make "Fill & Submit" a default button (initially Fill Forms is the default button) when Passcard is selected, then go to "RoboForm -> Options -> AutoFill" and check "Fill & Submit is the Default button for Matching Passcards".
If you want to make "Fill & Submit" a default button when Identity is selected, then go to "RoboForm -> Options -> AutoFill" and check "Fill & Submit is the Default button for My Identities".
Fillable Passcards are defined as Passcards that:
Note that AutoFill lists fewer Passcards than RoboForm Toolbar, because Toolbar matches Passcards only by URL while AutoFill actually tries to fill forms from Passcards invisible and rejects Passcards from which forms on the page cannot be filled.
If AutoFill dialog does not come up, you can call it up: right-click the web page and select Fill Forms. Or click RoboForm Taskbar Icon and select Fill Forms and RoboForm will popup AutoFill for the topmost (last seen) web browser.
If you want to be able to quickly turn off the AutoFill dialog, go into "RoboForm -> Options -> AutoFill" and check "Show Enable/Disable AutoFill command in main menu" option. This will add "Enable/Disable AutoFill" command to RoboForm main menu in Toolbar and Taskbar icon.
In "RoboForm -> Options -> AutoFill -> When AutoFill Pops Up" you can control popping up of AutoFill:
In "RoboForm -> Options -> AutoFill -> AutoFill Dialog Appearance" you can change AutoFill appearance:
If you want RoboForm to fill all forms without requesting permission (we do NOT recommend this) then open the Options dialog, switch to AutoFill tab, make sure that "Offer to AutoFill Web Forms" is checked and then check the AutoFill Without Asking checkbox. Then instead of showing the AutoFill dialog RoboForm will fill forms from the best fitting Passcard or if no matching Passcards are available, from the most recently used identity.
These commands are not related to either Passcards or Identities.
Search Box appears between RoboForm button and Logins button on RoboForm Toolbar.
Start typing a word or sentence and RoboForm will show you where the typed word/sentence can be searched or what other actions can be applied to it. If you press ENTER, the first shown choice is executed. Use up-down arrow buttons or mouse to select another search choice.
Default Action. When you select an item in search box, its default action is executed:
Alternative Actions - RightClick.
Or you can right-click the item in the search box list and select an alternative action to be applied to the typed string. Example: you can Edit passcard that you found instead of Logging in, or you can Login In New Window instead of Login in Same Window.
Find Passcard, Safenote, Identity by Name.
Search box shows Passcard, Safenote and Identity names that have the typed word as a part of their name. If you typed less than 3 characters, it shows Passcard, Safenote and Identity Names that begin with the typed sequence.
Search for String in RoboForm File Contents.
Type a word in Search Box, select "Search 'word' in RoboForm Files" and typed "word" will be searched in bodies of all RoboForm files.
Query Search Engine (Yahoo - F3).
Type a phrase in Search Box, select "Search 'phrase' in Yahoo" or click F3 and typed phrase will be searched in Yahoo search engine. More search engines are available thru customization.
More Search Engines (Google - F6).
Enable "Search 'phrase' in Google" or any other search engine in Options -> Search. Type a phrase in Search Box, select "Search 'phrase' in Google" or click F6 and typed phrase will be searched in Google. Any search engines or information lookup can be added using SearchCards, see below.
SearchCards - Ultimate Flexibility in Search.
Any sequence of:
can be automated using a SearchCard, available at RoboForm ver 6.7.6. Word or sentence that you type in Search Box becomes an argument to SearchCard, and when you type a word or sentence in Search Box, select one of the SearchCards and click ENTER, the whole navigate-fill-submit sequence is executed automatically for you.
Download SearchCards from SearchCard Place.
Our staff and outside contributors have created these valuable SearchCards that will save you hours of clicking on the Web. You can download them for free from SearchCard Place.
How to Create a SearchCard.
1-step SearchCards vs 3-step SearchCards.
If search argument appears in URL of the web page with results, then it may be possible to navigate to the result page directly and search arguments embedded into URL will cause web site to perform the search. If RoboForm sees that rfarg string that you entered into search field appears in URL of the results page then it will offer to save 1-step SearchCard that goes to the result URL directly. Note that not all SearchCards work in 1-step variant, as often all 3 steps are required. Example: Google Maps SearchCard does not work as a 1-step SearchCard, it requires 3 steps.
Domain Completion SearchCards.
When you want to automate adding prefixes and suffixes to domain name, such as www.word.com, www.word.org, www.word.co.uk, you can do it using 1-step SearchCards. Example: you want to create a SearchCard that will navigate to www.word.ac.uk when you type word. Download and save any other Domain Prefix/Suffix SearchCard, for instance, Go to www.arg.org from SearchCard Place. In this passcard change URL from www.%rfarg%.org to www.%rfarg%.ac.uk and Prompt$ to "Go to www.%rfarg%.ac.uk". Name this searchcard appropriately (say, WwwArgAcUk) and you are done.
Text Selection as Search Argument.
Select any text on web page and click RoboForm Search Box and the selected text appears in Search Box automatically. All you have to do is to select search action from the menu. Example: select Siber address on the Contact page and then select Google Maps (created per instructions above) from the search list.
Every SearchCard can be assigned a Hot Key, so that instead of going up and down the list of Search Choices you simply click the Hot Key for this SearchCard. Hot Keys are assigned in RoboForm -> Options -> Search.
You can control what is shown in Search Box for your SearchCard. Edit the Prompt$ field in the SearchCard using Passcard Editor. %rfarg% is replaced with the typed sentence. For instance, you may want to have the following Prompt$ in Google Maps SearchCard: Show '%rfarg%' in Google Maps
Argument Entry Dialog.
If you select SearchCard from Logins menu of RoboForm toolbar then SearchCard Argument Entry dialog will be shown, it requests values of searchcard arguments. You can change prompts for arguments using the Prompt field of the searchcard: %rfarg:-Enter Address Here% that appears in Prompt field of SearchCard sets prompt to "Enter Address Here".
You can have more than one argument to a SearchCard. In this case arguments should appear in SearchCard as %rfarg1%, %rfarg2%, and so on. When you enter more than argument in search box, they should be separated by , (comma).
|Saving Login to Folders|
You can use RoboForm Folders for the same purpose you use Windows folders -- to organize and classify your files, in this case Passcards, identities or Safenotes.
Home Folder and Tree of Folders.
You start building your tree of folders from the Home Folder. All your Passcards and identities are initially stored in the Home Folder and if you never create a sub-folder in Home Folder, you will have a completely flat set of files.
You can create one or more folders in the Home Folder and put your RoboForm files into them, this classifying your files.
Creating Passcard (or any File) in a Folder.
When creating a new Passcard in SaveForms dialog (or new Identity in New Identity dialog or Safenote in New Safenote dialog), click "Create In" button in the dialog and RoboForm will show you the previously hidden right half of the dialog that allows you to select the folder into which the newly created file will placed.
Creating New Folder.
When creating a new file (such as in Save Forms dialog), select the existing folder and click the New Folder button. New folder will be created in the selected folder after you enter new folder name. Initially you only have Home Folder, so your first new Folder will be created in Home Folder.
|Folders in Passcard Editor|
Folders in Logins.
Folders will be shown in Logins (Identities, Safenotes) menus in RoboForm Toolbar and Taskbar. The tree of folders is shown as cascading menu and can drill down into the folder just by mousing over it.
Folders in Editors.
Open Passcard, Identity or Safenote Editor and you will see the tree of folders that you created in the left Navigator window. If you click the "+" on the folder, the folder will open to show its contents. If you click the folder itself, the files contained in it will be shown on the right.
You can do a number of file/folder operations using Editors.
Copy File from Folder to Folder.
Go to the source folder, right-click the file to be copied in the left navigator pane and select Copy or press CTRL+C. Then right-click the destination folder and select Paste or press CTRL+V. File will be copied.
Move File from Folder to Folder.
Go to the source folder, right-click the file to be moved in the left navigator pane and select Cut or press CTRL+X. Then right-click the destination folder and select Paste or press CTRL+V. File will be moved.
Right-click folder and select Delete.
The Password Generator generates random passwords of any length. Randomness of generated passwords makes them hard to guess.
Starting Password Generator:
Filling Generated Passwords into HTML forms.
Using Generated Passwords in Other Applications.
Customizing Generated Passwords.
Using Password Generator to Change Password in Online Account.
How to change your password in online account to a password generated by Password Generator:
|Request Master Password|
If other people have access to your computer and you do not want them to view or use your Passcards, Identities or Safenotes (files), then you should protect these files with Master Password. We describe password protection as applied to Passcards for brevity. All commands and displays are the same for Identities and Safenotes.
Passcard (or any file) is said to be Password-Protected by Master Password if in order to open and use or edit a passcard you are required to enter Master Password, as in picture on the right.
|Protected Passcard in Editor|
To check whether a Passcard (Identity) is password-protected, display it in the Passcard (Identity) Editor:
You are asked to create new Master Password when you install RoboForm for the first time. New RoboForm files are automatically protected when they are created, if Master Password has been setup and Password-Protect New Passcard/ Identity/ Safenote option is set in RoboForm -> Options -> Security. We strongly recommend password-protecting files that contain sensitive data such as user IDs, passwords, credit card numbers and social security number.
Once you enter the Master Password, it is cached in memory, so that you do not need to reenter it over and over again. Master Password remains cached as long as RoboForm remains in memory.
When Master Password is cached in memory, RoboForm Taskbar icon and RoboForm Toolbar icon will turn into a stylized Robot with sunglasses. When no passwords are cached, the icon is simply Robot without sunglasses.
You can force RoboForm to purge cached Master Password from memory by selecting the RoboForm -> Logoff menu item on the toolbar or by clicking the Logoff button in the Editor.
RoboForm automatically logs you off (purges cached Master Password from memory)after 120 mins (2 hours) of inactivity. You can change this setting in the "RoboForm -> Options -> Security" dialog.
RoboForm Taskbar icon must be present for Auto-Logoff to work. Taskbar icon is the agent that auto-clicks the "Logoff" button for you.
|Set Master Password Dialog|
If you decide to change your Master Password, you can do so by opening the Options dialog (select "RoboForm -> Options" in the toolbar) and clicking "Set Master Password" in the "Security" tab.
The "Set Master Password" command will change the password in every passcard and identity, so that you do not have to do it manually. It also has a radio button option to password-protect or password-unprotect all Passcards and Identities.
Master Password may consist of any characters. It cannot start and end with spaces. The length of Master Password can be anywhere from 4 to 49 characters. We recommend to make your Master Password at least 8 characters long. It must not be any word or name from the dictionary, so that it cannot be easily guessed using dictionary attack.
Dual Master Password allows you to give different levels of access to a passcard, depending on which variant of Master Password is entered. Dual Master Passwords consists of two parts separated by backslash "\".
Dual Password mode is available only in AES, BlowFish and RC6 encryption methods. To enable it, go to "RoboForm -> Options -> Security" and check "Dual Password" checkbox. Passcards saved when Dual Password mode is On will have the special interpretation of backslash inside the Master Password, as described above.
How to migrate to Dual Password system:
Each Passcard (or any RoboForm file) is password-protected by its own password and this password is used as a key to encrypt and decrypt the passcard.
To reduce the number of passwords that you need to remember to just one, RoboForm forces you to use the same password for all RoboForm files.
However, if you changed the Master Password in the past, or if you have imported Passcards from another computer then you might have Passcards protected by different master passwords.
RoboForm caches two most recently entered password in memory.
These are encryption key lengths for different encryption methods.
AES key length depends on Master Password key length:
* 128 bit for MP less than 32 chars,
* 192 bit for MP from 32 to 47 chars,
* 256 bit for MP 48 chars or longer.
The security of sensitive digital assets such as Identities and Passcards has several aspects:
Here we compare approaches of other password management services to the RoboForm approach:
Internet Explorer AutoComplete.
Server-based Repositories: Passport, Magic Carpet.
How to Maximize Personal Data Security in RoboForm.
If you want to achieve the maximum level of security, do this:
Identities, Passcards and Safenotes are files stored in the User Data Folder.
Each RoboForm Identity and Passcard is stored in a separate file.
Identity files have a RFT extension.
Contact files have a RFC extension.
Passcard files have a RFP extension.
Bookmarks files have a RFB extension.
Blocking Passcards files have a RFX extension.
Safenote files have a RFN extension.
SearchCard files have a RFQ extension.
License and option files have RFO extension.
View User Data Folder.
To view User Data Folder in Windows Explorer, select "RoboForm -> Profiles -> Explore Folder".
|Options -> User Data|
Refresh User Data Folder.
Select RoboForm -> Profiles -> Refresh Folder to refresh RoboForm file from the files in User Data Folder.
RoboForm caches contents of User Data Folder in memory, so if you made changes to this folder using Windows Explorer or other file manipulation programs, you must refresh RoboForm file cache.
Change User Data Folder.
Select RoboForm -> Options -> User Data -> Set Folder and choose a new User Data Folder. Once you click OK, RoboForm will start reading Identities and Passcards from the selected folder and saving new Passcards and Identities to the selected folder.
When you change the User Data Folder, RoboForm does not copy RFT and RFP files from the old folder to the new folder.
Backing up and restoring RoboForm User Data is just copying files. You can do it yourself or RoboForm can do it for you.
Backup User Data.
Or you can use Windows Explorer to copy all files from RoboForm User Data folder to backup folder.
Restore User Data.
In "RoboForm -> Options -> User Data" click "Restore" button.
Or you can use Windows Explorer to copy all files from your backup device to User Data folder.
Copy from Computer A to Computer B.
Or you can use Windows Explorer to copy all files directly from one computer to another.
Refresh after Restore.
If you restore your RoboForm Passcard and Identity files by copying them to the "My RoboForm Data" folder using Windows Explorer or any other file copy program, then you must ask RoboForm to re-read the files after the copy, because RoboForm does not know that files have been updated.
Select RoboForm -> Profiles -> Refresh Folder to make RoboForm re-read all user files.
If you share a computer with other people and you want to have several separate sets of Passcards and Identities within one Windows user then use RoboForm Profiles for this.
Available only in RoboForm Pro.
Each RoboForm Profile is an independent set of Passcards, Identities and Safenotes that has a separate Master Password.
Current Profile is the RoboForm Profile that is currently seen in RoboForm. Initially RoboForm creates a Profile for you that has is named "Default Profile".
Select "RoboForm -> Profiles -> New" to create new RoboForm Profile. Newly created Profile becomes current. New Profile initially has no Passcards or Identities and it has no Master Password.
Select "RoboForm -> Profiles -> <ProfileName>" to switch from one Profile to another. Remember that each RoboForm Profile has a separate Master Password.
Rename Current Profile.
Select "RoboForm -> Profiles -> Rename" to rename the current Profile.
Delete Current Profile.
Select "RoboForm -> Profiles -> Delete" to delete the current Profile. The Profile that follows the deleted Profile will become current.
RoboForm Profile is just a folder (or tree of folders) with RoboForm Passcards, Identities, Safenotes and Master Password in it. So list of RoboForm Profiles is computed as all folders that are:
Separate Windows users maintain separate sets of RoboForm User Data and Settings:
When you install RoboForm, it installs only for the current Windows user. However if you check "Install RoboForm for All Windows Users" checkbox in the installer, RoboForm installs for all Windows users.
Limited and Administrator Users.
If a Windows user is Limited (that is, not Administrator) and Administrator user did not previously install RoboForm then Limited User will not have RoboForm controls that can be installed only by Administrator:
If you want Limited User to use all RoboForm controls, you must first install RoboForm from Administrator user and then install it from the Limited User.
|Options -> IE Menus|
This is a complete list of RoboForm commands that are available in RoboForm IE Context Menu and through RoboForm button is IE Standard Toolbar.
Initially RoboForm commands marked with "*" in the table are not visible but you can make them visible by selecting Customize Menu from IE context menu.
Most commands can also be invoked with keyboard shortcuts. You should hold the ALT key while pressing the shortcut key on keyboard, this would cause execution of the command.
Keyboard shortcuts are shown in "RoboForm -> Options -> Keyboard", where each shortcut can be enabled or disabled.
List of commands:
|Save Forms||[||Save||-||Passcard -> New...|
|Fill from My Identity||1-9||Click Identity||Fill Forms||Action -> Fill Forms|
|Fill from Matching Passcard||M||Passcards -> select Passcard||Fill Forms||Action -> Fill Forms|
|Fill Forms||]||Fill Forms||Fill Forms||-|
|Fill w/o Asking||Fill Forms -> Fill without Asking||Fill Forms||-|
|Fill & Submit||Z||Fill Forms -> Fill & Submit||Fill & Submit||-|
|GoFill||X||select -> right-click -> GoFill||-||GoFill|
|GoTo||X||select -> right-click -> GoTo||-||GoTo|
|Set Fields||=||Fields -> Set Fields||-||-|
|Reset Fields||-||Fields -> Reset Fields||-||-|
|Clear Fields||0||Fields -> Clear Fields||-||-|
|Identities Editor||,||Identities -> Edit||... -> Edit||select Identity|
|Passcards Editor||.||Logins -> Edit||... -> Edit||select Passcard|
|Safenotes Editor||/||Safenotes -> Edit||-||select Safenote|
|Rename||select -> right-click -> Rename||... -> Rename||Passcard -> Rename|
|Clone||select -> right-click -> Clone||... -> Clone||Passcard -> Clone|
|Delete||select -> right-click -> Delete||... -> Delete||Passcard -> Delete|
|Delete key||Delete key|
|Options||O||RoboForm -> Options||-||View -> Options|
|Customize Menu||right-click page -> Customize||-||View -> Options -> CtxMenu|
|Password Generator||P||mouse over Generate||-||Tools -> Password Genr|
|RoboForm Toolbar||R||RoboForm -> Hide||-||-|
|Taskbar Icon||I||RoboForm -> Tools -> Taskbar Icon||-||Tools -> Taskbar Icon|
|Login||Passcards.exe -l PasscardPath|
|GoFill||Passcards.exe -g PasscardPath|
|GoTo||Passcards.exe -t PasscardPath|
PasscardPath must be complete file path enclosed in " " if it has spaces. Example of correct command line for login:
If you want to generate Passcards in a program, you need to know what format of Passcard file is. Passcard file (*.RFP) has several different formats depending on level of encryption and version of RoboForm. Here we disclose only the original plain-text format of Passcards that dates back to ver 4.6.x. Current versions of RoboForm can read this format but they do not write it.
Passcard in this format is a text file in UNICODE, so you can read it with MS Notepad or Word. First line contains Passcard URLs in this format:
URL line is followed by list of fields, each field taking 3 lines:
The sequence of fields is finished with empty line that designates end of fields.
If you need to robo-fill a field that is not listed in the Identity Editor then you can define your own Custom Field. Most of Custom Field's functionality is only available in RoboForm Pro. In the free version number of custom fields is limited to 3.
Custom fields are defined by you in the Custom tab of the Identity Editor (the rightmost tab). For each custom field you need to specify (from left to right):
|Custom Fields in Identity Editor|
Field Name and Other Match Strings together constitute Match String List of the custom field. The Match String List is used to recognize online form field by comparing its text caption with all Match Strings contained in the Match String List. Specifically, every Match String from Match String List is matched against the text caption of an online field. If a match is found, the Identity field that matched is used to fill the online field.
Example: You want RoboForm to fill "Message" field with "My Great Speech". This field may also have captions "Your Comments" and "Say It Here". In the Custom tab you find an unused single-line field and you enter into it:
Words and Punctuation.
RoboForm matches case-insensitive word sequences. All punctuation characters (, . - ! ?) are removed from both Match Strings and online field text captions before matching. Select "Identity -> Save" or click Save (diskette) button on Editor toolbar after entering Match Strings into the Identity Editor and it will show how Match Strings will look after punctuation has been removed.
Example: You need to add a custom field for a checkbox captioned "Are you 18! or over?". In the Custom tab you find an unused single-line field and enter into it:
Check how it works in the Custom Fields Test Form.
Multiline Custom Fields. (Pro Version Only)
One field at the bottom of the Custom Tab is a multi-line field. It has more than one line in its Field Value. This field will increase its size as you add more lines to it. Also if you fill unused multiline fields at the bottom of the Custom tab, another empty multiline field will be added when you click Save or reopen the Identity Editor. So the number of multiline fields is unlimited.
Example: You want RoboForm to fill in a resume for you at an online job search site. Add a custom multiline field named "Resume" (this will match any caption with word resume in it) and assign it a multiline value "John Smith <ENTER>VirtuCon 1997-99<ENTER>Chief Designer". Check how it works in the Custom Fields Test Form.
RoboForm can robo-fill checkbox fields (RoboForm has no standard checkbox fields, so you need to create a custom field). The Match Strings of this field will be matched against the text caption of the online checkbox field. Use any "*" value to cause checking of the checkbox field, use "0" value (starting with RF ver 6.9.4) to cause unchecking of the checkbox. Empty value "" tells RoboForm to ignore the checkbox (no checking or unchecking). Example: Add custom field named "18 or over" and assign it an "*" value. It will check any check box that has "18 or over" in its caption. See how it works in the Custom Fields Test Form.
Radio Button Fields.
RoboForm can robo-fill custom radio button fields (Credit Card Type is an example of a standard radio button field). To make this happen, create a custom field. RoboForm breaks an online radio button field into a field caption and list of field values. The caption of the online field is matched against the Match Strings of your custom field, and the value list of the online radio button field is matched against the value of your custom field. Example: Add custom field named "Marital Status". Assign it any of these values: "Married", "Single", "Divorced", "Widow". See how it works in the Custom Fields Test Form.
Subset Matches and Exact Matches.
The Match String of the custom field matches a sequence of words in the online field caption, so that the matched word sequence must be a subset of the entire online field caption. Words in the sequence must be exactly the same and their order must be exactly the same. The case of words (lower, upper or capitalized) is disregarded, though.
Sometimes you want to specify Match Strings that match the entire field caption but not its subsets. Use "=Match String" for this. Example: If you specify "=Comments" as Other Match String for the Message field, then it will match only fields that have the "Comments" caption but not the field with "Your Comments" or "Comments Here" captions.
HTML Field Name Matches.
We do not believe in using HTML Field Names in matching, because often these names do not make much sense and can even be misleading. But if your field has no text caption at all (for example: it only has a picture caption), then HTML field names are used for matching. So if no match is found using regular text captions, RoboForm tries to match a field by its HTML name. All custom field Match Strings are used in this last-resort match attempt and spaces between words are disregarded in HTML field ID match. Example: Add custom field named "Attitude", its value being "Positive". The field that has picture as a caption and "attitude" as its HTML name will match in the Custom Fields Test Form.