Contact Sales, Support
Offices
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Contact Sales

Phone

Sales Phone
Int'l number
Local
Fax
+1-877-762-6367 x118
+1-703-218-1851 x118
+1-703-218-1851 x118
+1-703-716-4812

Phones are answered 10:00 a.m. to 6:00 p.m. EST, Monday to Friday, except for official US holidays.

E-mail

Contact Support

Technical Support

  • Ask a question or report a problem using RoboForm Support System (RFSS) at support.roboform.com.
  • Support tickets are usually answered in 2 hours or less during EST business hours.
  • RoboForm should be installed when you submit a ticket, it adds diagnostic info that helps troubleshooting.
  • If you report a problem, include exact sequence of actions that caused the problem.
  • Include all URLs visited and all buttons clicked. Report any RoboForm options that are set to non-default values.

Billing Support

  • Most transactions related to RoboForm are automated and can be performed without calling/emailing us.
  • Ask a billing question using RoboForm Support System (RFSS) at support.roboform.com.

Phone Support is available only to paying customers, please have your Order ID ready. You will get a better quality reply if you use support.roboform.com, because we will be able to see RoboForm diagnostic info in the ticket.

E-Mail

  • All emails are automatically forwarded to support.roboform.com. You can contact us using the following email address: